Shape customer experiences for Oxford’s office buildings in Vancouver through hospitality-level engagement, partnerships, and community programming. This fixed-term assignment is expected to last approximately 14 months.The Community Manager partners with property, sales, retail, and site teams to maximize occupants’ sense of community. You will research engagement practices, create compelling events, support retail customers, and manage charitable relationships. Marketing, branding, public relations, feedback, and regional budget tracking are central to the work.Key Responsibilities:



Research and apply best-in-class hospitality engagement practicesLiaise with customer contacts to develop occupant engagementManage nonprofit and charitable programs and activationsProvide training resources for site program executionCreate customer feedback opportunities and refine engagementsRequirements: Minimum five years of relevant combined skilled experienceOutstanding organization and time management across multiple prioritiesProfessional communication with internal and external stakeholdersProficiency in budget and event managementAbility to develop creative, engaging, original contentUse hospitality, partnership development, customer service, and program innovation skills to advance Oxford’s Vancouver communities.#J-18808-Ljbffr

📌 Customer Experience Community Manager Oxford (Toronto)
🏢 OMERS / Oxford Properties Group
📍 Toronto