Support retail customers in Milverton with order processing, CRM accuracy, and qualified communication for Boshart Industries. Collaborate closely with sales representatives and customers.
Boshart Industries seeks Retail Customer Service Support in Milverton, Ontario. This role builds customer relationships, supports Customer Service Representatives, and collaborates with the Sales Team. You will process orders, provide technical and purchasing solutions, maintain customer information, and support customer satisfaction through accurate, efficient service.
Key Responsibilities: Process customer orders promptly and accurately
Provide solutions to technical and purchasing requirements
Maintain customer agreements and trade show documents
Update customer interactions within the CRM tool
Promote specials and alternative products to customers
Requirements: Six months to one year of similar work experience
Experience using Microsoft Office programs
Well or plumbing product knowledge is an asset
Maintain accurate information and follow organizational processes
Demonstrate teamwork, respect, communication, and attention to detail
Apply customer service, order processing, CRM, and Microsoft Office skills supporting Boshart Industries customers and sales teams.
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📌 Retail Customer Service Support Specialist (Ontario)
🏢 Boshart Industries
📍 Ontario
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