Lead front-end customer service through coaching, sales analysis, and department supervision. Work independently across evening and weekend shifts as required.
The Front-End Supervisor oversees department operations and staff while supporting a superior customer experience. You will coach, develop, motivate, and provide feedback to employees. The position also supports customer loyalty, accurate pricing, inventory control, and corporate initiatives.
Key Responsibilities: Supervise department operations and staff when required
Coach employees and provide regular leadership feedback
Monitor sales reports, inventory controls, and pricing accuracy
Ensure compliance with SOP, OH&S;, and food safety
Schedule breaks, backups, and departmental activities
Requirements: High school diploma
Minimum twelve months of experience
Full knowledge of department operations and skills
Previous cash handling experience
Availability for evenings and weekends
Use customer service leadership, cash handling, and sales analysis to guide front-end operations and employee development.

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📌 Front End Customer Service Supervisor (Alberta)
🏢 Sobeys
📍 Alberta