Use fluent French and English to support Canadian Tire Bank Triangle MasterCard members from Ontario in a customer contact centre. Serve diverse inquiries with clear communication and active listening.

As a Customer Relationship Contact Centre Representative, you will handle questions about credit card usage, statements, and marketing programs. You will apply product, technical, and process knowledge while protecting account information. Permanent part-time and full time positions include six weeks of weekday training.

Key Responsibilities:
Respond courteously to telephone inquiries from card members
Protect customer account information and security
Maintain accurate customer information across interactions




Understand customer needs and provide relevant products
Build confidence through exceptional service

Requirements:
Fluent written and spoken French and English
Minimum one year of customer service experience
Excellent verbal and written communication skills
Robust problem solving and decision making abilities
Computer knowledge and browser based learning aptitude

Bring bilingual communication, active listening, and customer service experience to Canadian Tire Bank’s Ontario contact centre team.

📌 Bilingual Contact Centre Representative Rankin Inlet
🏢 Canadian Tire Corporation
📍 Rankin Inlet