Use reservation sales and guest service skills as a Reservations Agent at Watermark Beach Resort in Osoyoos, British Columbia. Support stays through phone, email, and online bookings.

This Reservations Agent role manages reservation and pre-arrival processes for individual, group, and owner bookings. You will answer inquiries about resort amenities, South Okanagan attractions, and travel details. The work includes payments, deposits, data entry, and guest communication.

Key Responsibilities:
Process guest reservations through phone, email, and online channels
Answer questions about stays, facilities, attractions, and travel
Process reservation payments and deposits accurately
Upsell services to enhance guest experiences and hotel performance




Enter group rooming lists and required guest information

Requirements:
Hotel reservation experience is an asset
Robust customer service and skilled phone communication skills
Robust written and verbal English communication abilities
Microsoft Office proficiency and computer typing skills
Availability for evenings, weekends, and up to 40 hours weekly

Bring reservation sales, communication, and local knowledge to Watermark Beach Resort while supporting well-prepared guest arrivals.
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📌 Hotel Reservations Sales Agent Osoyoos
🏢 Watermark Beach Resort
📍 Osoyoos