Coordinate hospitality shifts in a multi-venue gaming setting using team supervision, reporting, and front-line food and beverage expertise. Serve guests and teams responsibly.
This Hospitality Shift Supervisor oversees daily food and beverage activities under the Operations Manager’s direction. The work includes coverage planning, time verification, guest issue tracking, and operational communication. You will also complete front-line duties, assess alcohol consumption, and support a protected, welcoming workplace.
Key Responsibilities:
Supervise team members and maintain appropriate shift coverage
Assign shift duties while minimizing operating costs
Report quality and guest issues to management
Assess alcohol consumption and communicate restriction decisions
Perform cashier, bartender, server, or expediter duties
Requirements:
Food and beverage experience in hospitality operations
Minimum one year in leadership or supervision
Point of sale experience
Customer-focused, timely, effective service communication
Ability to obtain required gaming and Smart Serve credentials
Apply your hospitality supervision, responsible alcohol assessment, reporting, and front-line service skills across Excellent Canadian’s gaming venues.
📌 Hospitality Shift Supervisor Gaming Entertainment Northeastern Ontario
🏢 Great Canadian Entertainment
📍 Northeastern Ontario
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