Disability claims intake and stakeholder communication define this regular full-time position with Island Health. The schedule runs from 8:00 to 16:00, with possible travel between multiple sites.

Reporting to the Manager, Ability Management, the Claims and Intake Associate supports short- and long-term compensation claims. You will work with insurance carriers, managers, employees, and third-party service providers. The work includes claim preparation, submission, monitoring, reporting, and absence follow-up.

Key Responsibilities:
Manage productive Worksafe, LTD, and STIIP claim service delivery
Make appropriate contacts with involved stakeholders and providers
Prepare claims using available computer software and forms
Monitor claims for work-related and non-work-related injuries




Create reports and respond to statistical information requests

Requirements:
Education equivalent to a related business or human resources diploma
Three years of relevant work experience, preferably in human resources
Clear written and verbal communication with diverse stakeholders
Ability to explain complex information accurately and concisely
Ability to manage confidential personnel and health/safety information

Bring disability claims knowledge, explicit communication, and organized intake practices to Island Health’s Ability Management team.

📌 Disability Claims Intake Specialist Greater Vancouver A
🏢 Vancouver Island Health Authority
📍 Greater Vancouver A