Pension data governance and quality leadership define this hybrid Toronto opportunity with UPP. Lead standards, controls, reporting, and service experience development.

As Associate Director, Pension Operations, you will help implement UPP’s current Pension Administration Solution and build the future member and employer service experience. You will lead data governance across member transactions, pension payroll, and Data, Reporting and Analytics. The role requires strong pension expertise, stakeholder communication, and operational data management in a regulated setting.

Key Responsibilities:
Establish pension data governance frameworks, standards, definitions, and ownership
Lead data quality monitoring, issue management, and escalation protocols
Build controls for employer data, payroll interfaces, and reconciliations




Develop dashboards reporting data risks, exceptions, and remediation progress
Partner across operations, technology, finance, actuarial, legal, and risk

Requirements:
Bachelor’s degree in business administration or related discipline
Ten or more years of progressive pension experience
Experience designing data governance or quality practices
Understanding of pension calculations, payroll, reporting, and regulatory filings
Robust communication, relationship-building, leadership, and strategic judgment

Apply pension operations, data governance, and stakeholder leadership to strengthen UPP’s member and employer services in Toronto.
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📌 Associate Director Pension Data Governance Toronto
🏢 University Pension Plan Ontario
📍 Toronto