Pratt & Whitney Canada (P&WC;) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters. For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. We are on a digital transformation journey, redefining how we work, optimizing operations and transforming products and services to elevate employee and customer experiences. As part of our Digital Technology team, you’ll help shape the future, working with advanced tools, automating processes and innovating across all business functions. Our global organization is committed to cultivating an empowered and skilled team to bring advanced solutions and leading-edge digital capabilities to market for our customers. location, from Monday to Friday, with flexible hours and exclusively on-site. Reporting to the Director, Infrastructure, Telecom & Operations, the Senior Manager, Telecommunications and Network Services will be responsible for delivering infrastructure projects, implementing service improvement plans, and resolving issues related to telecommunications and messaging services within their area of responsibility.



The Telecommunications Senior Manager will operate in a multi-vendor, highly outsourced environment, where strong vendor management skills and the ability to communicate effectively with stakeholders at all levels of the organization are essential. Lead and manage employees, providing guidance, supporting professional development, and ensuring team objectives are met. Oversee the delivery of infrastructure projects related to telecommunications and messaging services. Develop and implement service improvement plans and lead the resolution of service-related issues. Define, evolve, and standardize audio/video equipment. Oversee service delivery in a multi-vendor, highly outsourced environment. Conduct cost and performance reviews of cellular and videoconferencing suppliers, ensuring appropriate follow-up on corrective actions. Manage the procurement of goods and services related to telecommunications and audiovisual needs, in collaboration with the Indirect Procurement team. Communicate effectively with stakeholders at all management levels, both within and outside the DT organization, on all aspects of service delivery within their area of responsibility. Collaborate across teams in a multidisciplinary environment and support projects involving related technology domains as required. Provide management coverage for other teams when needed, including during periods of absence. Bachelor's degree in Computer Science, Engineering, or a related field,



with a minimum of 7 years of experience, or a master's degree in a relevant field, with a minimum of 5 years of experience. Experience managing employees, including team leadership, employee development, and performance management. Knowledge of technologies commonly used in enterprise telecommunications environments. Practical experience managing the following technologies: Wireless mobile technologies. Experience managing service delivery in a multi-vendor, highly outsourced environment. Strong vendor management, cost control, and supplier performance management skills. Fluency in both French and English. This position is part of a French-speaking work workplace, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues. Familiarity with other DT Infrastructure technology domains and DT Operations management processes is an asset. Knowledge of additional languages is an asset. Pension and savings plan with employer contributions Health and wellness program, including virtual health care Transportation accessibility or public transit program and free parking At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms. The selected candidate will be required to complete a criminal background check and any applicable clearances w

📌 Senior Manager, Telecommunication and Networks Services (Canada)
🏢 Pratt & Whitney
📍 Canada