Handle 9-1-1 calls and emergency dispatch for Strathroy-Caradoc Police Service using CAD, CPIC, radio, and phone systems. This part time permanent role serves Strathroy-Caradoc and Middlesex County. Communications Dispatchers provide complaint handling and dispatch services for police and contracted fire agencies. The work includes operating CAD, CPIC, NICHE RMS, TTY, and related systems while answering emergency, non-emergency, and administrative calls. Calm questioning, accurate location gathering, and coordinated responses support callers, officers, and partner agencies.
Key Responsibilities
Answer 9-1-1, emergency, non-emergency, and administrative calls Dispatch and monitor police and fire units using radio systems Gather caller information, assess hazards,
and prioritize responses Enter incidents and update records in CAD and NICHE RMS Query CPIC and relay information to responding officers
Requirements:
Completed Ontario Secondary School Diploma or equivalent Legal authorization to work in Canada Satisfactory Criminal Record Check before employment Valid Ontario Class G licence and satisfactory driver’s abstract Availability for required training and scheduled shifts Apply your call-taking, dispatch, CAD, CPIC, and radio skills supporting emergency communications across Strathroy-Caradoc.