Parking, Lockers, Coin Operations & Card Services Part-Time Support 27.64-$32.01-Hourly Length of Contract Posting Information Employees who are part-time internal candidates, as defined by the Part time Support Collective Agreement, will be given first consideration. Posting Closing Date Please note: jobs are posted until 11:59 pm on the job closing date. Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. Reporting to the Parking Services Manager, the Client Service Representative (CSR) responds to a variety of inquiries and provides information on all services for Parking, Lockers, and Card Services, and other activities and services offered by the College. The incumbent performs clerical services related to account creations and updates, email, telephone, mailing, and in-person. Provides technical assistance to clients for the different types of technologies used for the different services. The incumbent informs clients about college policies and procedures in a knowledgeable and comprehensive manner. The Client Service Representative is often the first point of contact for the College and is responsible to set a positive, professional tone in interactions with all clients. Service availability Responding to complaints and emergencies Assisting clients with Online and in-person services Validates student information and processes student and staff identification cards Manual intervention with failed online registrations Provide information on service availability which includes: Minimum one (1) year certificate in business, office administration, marketing, or related industry. _ Equivalent combination of relevant education and work experience may be accepted in place of formal education _ Minimum three (3)



years of practical experience in a “high demand” client-service setting in an educational institution or equivalent experience in a similar setting. Work experience in a complex detail-oriented, customer service-driven computerized office setting. Experience in Microsoft Word *This position requires regular on-site work at Algonquin College’s Woodroffe (Ottawa) Campus Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being. Learning and Development Opportunities: Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certificates, workshops, and professional courses that allow you to grow and advance in your career.

About Us
Employee Learning and Development. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada’s Best Employers for Diversity for 2024. Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities | Inclusion & Diversity & Truth and Reconciliation. Flexible Work Arrangement Policy . Select positions are eligible for hybrid work in accordance with the College’s Flexible Work Arrangement Policy (subject to change). Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else. Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace.

We offer
an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities.

📌 Part-time Client Services Representative (Canada)
🏢 Algonquin College
📍 Canada