Permanent, Full-Time Salary/Wage: $49,920 annually Start Date: October 5, 2026 Openings: 1 The Community Housing Support Worker is responsible for providing holistic case management to youth engaged in our Supported Housing Programs. They will support youth who are homeless or at risk of homelessness in connecting to and maintaining independent housing. The Housing Support Worker will also be involved in the growth and innovation of our Supportive Living Programs as we respond to the changing housing climate. Youth/Tenants Programming & Administrative Youth/Tenants Programming Build rapport with and provide support to youth in the Supportive Living Programs Develop and document plans with youth through effective case management to further goals related to education/employment assistance, stable and affordable housing, relationships, life skills, identity, engagement, and emotional healing Make referrals to other supports and services and participate in case conferencing that includes the youth client and other service providers Proactively seek out new housing opportunities, rentals, and resources Maintain on-going relationships with landlords and other housing providers Provide client-focused supportive mentoring in an adaptable and flexible approach, considering each client’s unique qualities Set expectations around keeping and maintaining housing through regular visits with the clients Guide clients through affordable housing subsidy applications Coordinate and support clients with unit viewings, moving plan, payment of rent, and set up of utilities Facilitate the departure process for clients in collaboration with the Director and/or Housing Support Lead Administrative Create and maintain a Housing Directory, including documentation of all contacts with housing providers/landlords,



and provide consistent updates on housing availability Possess working knowledge of and demonstrate efficiency in the Homeless Individuals and Families Information System (HIFIS), housing subsidies, and housing assistance programs Maintain statistics and records for the Department of Community Services (DCS) using HIFIS. Record progress and statistical information for the project and capture suggestions for improvement and best practices while ensuring confidentiality is protected Work in collaboration with the Director, Housing Support Lead, and external agencies Participate in Abbey Ridge’s referral committee and referral process for youth, as directed by the Director, and maintain strong community networks Transport youth on occasion Identify opportunities for continuous improvement and contribute to the development and implementation of effective solutions Maintain high standards of quality, safety, and confidentiality in all interactions involving employees, clients, volunteers, and organizational information Maintain and enhance professional knowledge and skills through ongoing learning, career development, networking, and participation in relevant professional associations Foster positive workplace relationships through effective communication, mutual respect, collaboration,



and reliable follow-through Client and community-focused Undergraduate degree or diploma in social sciences with relevant experience, or a minimum of three (3) years of relevant experience in a similar role Experience working with and advocating for individuals and communities facing vulnerability and systemic barriers Lived experience with homelessness or risk of homelessness is considered an asset Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Internet use Experience working with and advocating for individuals and communities facing vulnerability and systemic barriers Understanding of and working with diverse communities and a commitment to equity, inclusion, and community-centered practice Regular interaction with employees, volunteers, management, participants, children, families, and members of the public Travel between worksites and within the community may be required Occasional overtime and evening or weekend work may be required to meet operational needs Manual dexterity is required for operating desktop computers and standard office equipment and peripherals Prolonged periods of sitting and working at a desktop computer may be required Work is performed in office and community settings, which may be busy or noisy at times At New Dawn Enterprises, we recognize that employee well-being is fundamental to individual success, organizational excellence, and thriving communities. In addition to competitive salaries, permanent salaried employees may be eligible for the following benefits and supports. New Dawn offers eligible employees participation in group benefits which are provided by GroupHEALTH and include coverage for medical, dental, and vision care, as well as insurance coverage including long-term disability, life, and accidental death and

📌 Housing Community Support Worker (Canada)
🏢 New Dawn Enterprises
📍 Canada