Support the Kinaxis Learning Hub with Salesforce ticketing and platform administration in a hybrid or remote Canadian work model. This full time eight-month position starts January 2027.

The Support and Learning Platform Administrator provides first-line administration for Kinaxis University and operational assistance for end-users. You will troubleshoot platform issues, manage access, and improve workflows. The position is open to eligible co-ops, interns, and recent or upcoming graduates.

Key Responsibilities:
Respond to, resolve, prioritize, and document support tickets in Salesforce
Troubleshoot issues, identify root causes, and escalate complex cases
Manage platform users, permissions, and roles




Perform routine functionality checks and address discrepancies
Assist with platform updates and workflow improvements

Requirements:
Bachelor’s degree or equivalent related experience
Experience troubleshooting in support and ticketing roles
Learning Management Systems knowledge is required
Experience with Salesforce or another CRM tool
Solid organization, communication, and problem-solving skills

Apply your Salesforce, Learning Management System, and troubleshooting skills while supporting Kinaxis University and its users.
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📌 Learning Platform Support Administrator Toronto
🏢 Kinaxis
📍 Toronto