Lead player health programming with BCLC as a Regional Team Leader, using GameSense expertise and people leadership across British Columbia. This permanent full time chance supports flexible hours and travel.

You will manage daily GameSense Program operations across regional GameSense Info Centres, phone, and live chat channels. The role leads GameSense Advisors, develops educational programming, facilitates Player Health and Game Break training, and guides safer gambling practices. You will support customers experiencing gambling harm while strengthening program quality and consistency.

Key Responsibilities:
Manage GameSense Advisor services across centres and virtual channels
Develop player focused safer gambling educational programs
Facilitate Player Health and Game Break training




Review interactions and enrollment information for quality assurance
Lead collaborative relationships with gaming service providers

Requirements:
Degree in social sciences, health sciences, education, communications, or business
Four to six years’ related progressive experience, including people leadership
Experience managing educational programs, promotions, or events
Robust communication, conflict resolution, and problem solving skills
Ability to travel, work flexible schedule, and obtain security clearance

Bring GameSense leadership, program evaluation, and customer relations expertise to BCLC’s regional player health services.
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📌 Regional Player Health Program Leader Kamloops
🏢 British Columbia Lottery
📍 Kamloops