Review fraud alerts and coordinate recoveries as a Junior Fraud Operations Analyst with Peoples Group in Toronto’s hybrid work setting. Accuracy and communication matter daily.

This entry-level role supports fraud prevention, financial crime, and risk management operations. You will review alerts, distribute information to clients, update records, and handle administrative duties. Prior banking or fintech operations experience supports success in this position.

Key Responsibilities:

• Review monitoring system and payment network alerts
• Distribute accurate alert information to various clients
• Update recovery amounts in systems of record
• Initiate recovery requests and create investigation tickets
• File cases and upload documents for record keeping

Requirements:

• High school diploma required; college diploma or bachelor’s degree
• Zero to one year of fraud prevention experience
• One to two years in banking or financial services
• Strong attention to detail and communication skills
• Basic Microsoft Office and Excel proficiency

Build fraud operations experience through alert review, recovery coordination, record keeping, and client communication at Peoples Group.