Associate Manager, Loyalty Program# Careers## Associate Manager, Loyalty ProgramApply: Toronto, ON: Full time: Posted Yesterday: End Date: November 17, 2026 (19 days left to apply): JR166886Reporting to the Manager, Loyalty Products, the Associate Manager, Loyalty Program supports the strategy, growth and evolution of Triangle Rewards. The role translates member, market and program insights into actionable recommendations, leads initiatives from planning through execution, and supports strong program governance and day-to-day stewardship. Working across Marketing, Digital, Analytics, Finance, Legal, Privacy and the Contact Centre, the Associate Manager balances strategic thinking with disciplined delivery to create clear, consistent and operationally sound member experiences across banners and channels. Help evolve Triangle Rewards strategies, value propositions, policies and member experiences, translating enterprise priorities and member insights into actionable plans.
* Mobilize partners across Product, Marketing, Analytics, Finance, Research, Operations and other teams to deliver loyalty initiatives, pilots and program changes.
* Partner with Research & Insights to shape recurring and ad hoc member research, competitive reviews and performance reporting, translating findings into recommendations for business leaders.
* Apply program rules, Terms and Conditions, customer policies and operational controls to protect program integrity and support a consistent member experience.
* Develop business requirements, implementation plans and decision materials, identifying dependencies, risks, approvals and cross-functional accountabilities.
* Monitor program performance: Partner with Analytics and Finance to assess member behaviour, customer feedback, operational results and financial impacts, and recommend opportunities for improvement.




* Create clear presentations, recommendations, updates and decision materials for senior leaders, cross-functional partners and governance.
* What you bring:
* Post-secondary education in business, marketing, strategy or a related field.
* Experience in loyalty, customer strategy, program management, marketing, product or a related discipline.
* Robust analytical and problem-solving skills, with the ability to interpret research, customer data and business performance and turn findings into practical recommendations.
* Excellent written and verbal communication skills, including experience preparing presentations and recommendations for senior audiences.
* Strong project management, organization and attention to detail, with the ability to manage multiple priorities and deadlines.
* Sound judgment and comfort working with customer policies, program rules, financial considerations and legal or privacy requirements.
* Proficiency with Microsoft PowerPoint, Excel and Word; experience with customer research, loyalty platforms or data visualization is an asset.
In addition to competitive pay,

we offer
* Comprehensive benefits and retirement programs
* Performance incentives, Continuing Education Programs
* Other perks to support your well-being
* Career growth opportunities and product discountsBroadband Salary Range: $64,000
- $106,000.



Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes.

About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward.

We offer
competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. Our Commitment to Diversity, Inclusion and Belonging We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spok

📌 Associate Manager, Loyalty Program (Canada)
🏢 Canadian Tire Financial Services
📍 Canada