Overnight Fitness Club Customer Service Representative Ottawa

Overnight Fitness Club Customer Service Representative Ottawa

01 Nov
|
GoodLife Kids
|
Ottawa

01 Nov

GoodLife Kids

Ottawa

Overnight customer service at GoodLife Fitness in Kanata requires front desk expertise, welcoming communication, and member-focused support. This part time role serves Members overnight.

As a Customer Service Representative, or Motivator, you will greet Members, check them into the Club, and assist Potential Members. You will handle calls, answer questions, resolve concerns, and support membership and service sales. The role also includes Fit-Fix Starter sessions and maintaining Club cleanliness.

Key Responsibilities:
Greet Members and Potential Members warmly upon arrival
Check Members in for their workouts
Answer calls within three rings and book appointments
Assist with FitFix and Cardio machine questions
Complete Club runs, cleaning, learning, and meetings

Requirements:
CPR-A and AED Certification
Smart Tan certification within three months
Excellent written and verbal communication skills
Computer proficiency and customer service skills
Previous customer service and sales experience is an asset

Bring customer focus, interpersonal savvy, and fitness industry knowledge to GoodLife Fitness as an overnight Motivator.
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📌 Overnight Fitness Club Customer Service Representative Ottawa
🏢 GoodLife Kids
📍 Ottawa

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