Senior Business Analyst: Itsm/esm & Servicenow Remote Ottawa

Senior Business Analyst: Itsm/esm & Servicenow Remote Ottawa

01 Nov
|
S.i. Systems
|
Ottawa

01 Nov

S.i. Systems

Ottawa

S.i. Systems is seeking a Senior Business Analyst (10+ years) to support Enterprise Service Management initiatives in a public sector workplace, focusing on stakeholder needs assessment, business analysis activities, and process evaluation across multiple lines using ITSM/ESM practices and ServiceNow.

Responsibilities include stakeholder engagement, elicitation sessions and workshops, documenting requirements traceability, and performing options analysis with cost-advantage input for business
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📌 Senior Business Analyst: Itsm/esm & Servicenow Remote Ottawa
🏢 S.i. Systems
📍 Ottawa

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