Lead guest services at Edmonton’s Citadel Theatre as a part time House Captain focused on customer service and patron seating. This casual position includes evening and weekend shifts.

Reporting to the Front of House Manager, the House Captain provides leadership during performances and events. You will support smooth patron movement, maintain order, uphold theatre and safety rules, and respond to customer needs. Adaptable availability is essential for this customer-facing position.

Key Responsibilities:
Ensure efficient patron seating during performances and events
Support smooth patron departure after performances and events
Provide a high level of customer service
Maintain order throughout theatre activities
Ensure adherence to theatre and safety rules

Requirements:
Frequent availability for adaptable evening and weekend hours
Some weekday availability would be an asset
Ability to thrive in a fast-paced environment
Ability to solve problems and think on your feet
Reliable, customer service-oriented approach

Bring reliable leadership, customer service, and problem-solving skills to performances and events at Edmonton’s Citadel Theatre.
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📌 Citadel Theatre House Captain Edmonton (Canada)
🏢 Theatre Alberta
📍 Canada