Serve CIBC clients onsite in Peterborough using financial services knowledge, transaction support, and digital banking guidance during 15 weekly hours.

As a Client Engagement Associate on the Personal and Business Banking Team, you will support everyday banking needs. Answer questions, assist with transactions, explain products and services, and connect clients with appropriate CIBC team members. Help complete basic banking product sales and identify specialist referral prospects.

Key Responsibilities:
Answer client questions about everyday banking needs
Assist clients with account and product transactions
Guide clients through mobile banking applications
Explain relevant financial products and services
Connect clients with appropriate specialist team members

Requirements:
Client-first approach focused on meaningful interactions
Ability to listen and resolve client issues
Digital literacy and comfort with evolving technologies
Flexibility for evenings and weekends
Flexibility to work at multiple nearby banking centres

Bring client service, empathy, transaction services, and digital literacy to CIBC's Peterborough banking centre team.
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📌 Client Engagement Associate Peterborough
🏢 CIBC
📍 Peterborough