Barista & Sales Associates provide excellent customer service as they prepare and serve specialty beverages and low-preparation food items and promote the sale of items within the store.

The duties of this position include, but are not limited to:

- Warmly greeting customers to The Pulse.
- Preparing and serving specialty beverages and filling customers' food orders while adhering to all health and safety requirements and procedures.
- Engaging in conversation with customers and answering questions regarding products and merchandise offered at The Pulse and the area in general (for example, hiking trails, eating establishments, giving directions).
- Processing payments.
- Ensuring the overall cleanliness of the equipment used behind the counter and the store in general; this includes following the closing procedures for the day.
- Looking for ways to increase revenue and market share through product placement, variation, merchandising, and promotion.
- Dealing with and resolving customer concerns in a timely, respectful, and appropriate manner.

📌 Barista/ Sales Associate (Canmore)
🏢 The Malcolm Hotel
📍 Canmore