Lead guest services operations with Aramark, coordinating front desk coverage, registration, transportation, and concierge support across the conference center.

As Guest Services Supervisor, you oversee department work under the Guest Service Manager. You supervise support staff, train front desk and concierge personnel, and help ensure consistent guest service. The position includes property management systems, reservations, guest concerns, and operational procedures.

Key Responsibilities:
Supervise Guest Services Support Staff across continuous coverage
Coordinate guest registration and transportation functions
Train Front Desk and Concierge personnel
Oversee check in, check out, and telephone service
Follow up on guest concerns promptly

Requirements:
Experience across guest services functions
Robust personal computer knowledge
Ability to lead, motivate, and communicate effectively
Robust organizational abilities
Preferably two years in hospitality services or similar work

Use guest services leadership, organization, and communication skills to support Aramark’s conference center experience.
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📌 Guest Services Supervisor Edmonton
🏢 Aramark
📍 Edmonton