Support residents and visitors at The Salvation Army Victoria A.R.C. using client service, intake, records, and secure front desk practices.
This Support Worker role combines front desk and attendant duties at Victoria A.R.C. You will receive clients, manage calls, monitor access, complete intake, and maintain confidential records. The position also supports resident safety, building rounds, medication access, and referrals to resources.
Key Responsibilities: Receive clients and visitors courteously and arrange registration
Complete intake forms and assess residency suitability
Operate switchboard and record incoming messages accurately
Monitor access, sign in/out, rules, and release conditions
Conduct rounds, bed checks, and safety surveillance
Requirements: Ability to maintain confidential client and resident information
Ability to record information accurately according to policy
Willingness to attend requested meetings and training seminars
Ability to maintain a calm, secure residential atmosphere
Commitment to workplace safety and health procedures
Bring client-centered support, accurate documentation, and secure facility monitoring to residents and visitors at Victoria A.R.C.

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📌 Victoria ARC Front Desk Support Worker (British Columbia)
🏢 TSA The Salvation Army TSA
📍 British Columbia