Apply collections expertise and customer service skills as a BMO Account Specialist supporting high-risk and delinquent accounts. Handle customer calls and payment discussions.
This Account Specialist reviews delinquent, high-risk, and written-off accounts for collections opportunities. You will advise customers on payment strategies, products, and loss mitigation solutions. The work includes transactions, documentation, referrals, and collaboration across BMO collections functions.
Key Responsibilities: Review delinquent, high-risk, and written-off accounts
Advise customers on payment and collections strategies
Execute loss mitigation processes for non-performing accounts
Handle incoming calls professionally and efficiently
Process transactions,



communications, documentation, and referrals
Requirements: Typically one to two years of relevant experience
Post-secondary degree or equivalent education and experience
Knowledge of consumer collections laws and requirements
Knowledge of BMO products, services, and marketplace trends
Valuable communication, organization, analytical, and collaboration skills
Bring customer service, collections knowledge, and sound judgment to BMO payment strategies and account resolution work.

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📌 BMO Collections Account Specialist (Prince Edward Island)
🏢 BMO
📍 Prince Edward Island