Use client service, customs knowledge, and root-cause problem solving as Livingston’s primary contact for complex trade inquiries. This is a full-time opportunity.
The Service Coordinator supports Livingston clients across customs brokerage services. You will resolve inquiries involving import permits, refunds, duty and tax calculations, documentation, classification, billing, and release information. The role also supports local Service Coordinators and client relationships.
Key Responsibilities: Resolve general and complex client issues to root cause
Research customs, billing, documentation, and release inquiries
Process credits, rebills, refunds, amends, and write-off matters
Document client interactions and maintain contact information
Escalate unresolved matters and support client satisfaction
Requirements: Two years of related experience
High School or GED equivalent
Associate degree or post-secondary education
Robust written, verbal, analytical, and decision-making skills
Knowledge of customs requirements and Harmonized Tariff regulations
Bring customer-first communication, customs expertise, and analytical judgment to Livingston’s client service coordination team.

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📌 Client Service Coordinator Customs Brokerage (Quebec City)
🏢 Livingston International
📍 Quebec City