Ensure the provision of high quality, secure and effective patient care
Work collaboratively as a key member of the team, promote a positive working culture, encouraging staff participation and involvement in developing and improving the service
Actioning inbound referrals appropriately
Dealing with queries from patients / family members
Updating patient records during MDT meetings with plans
Coordinating with the clinical team for any follow ups
Liaising with the hospital teams regarding patient care
Liaising with practices regarding patient care
Processing discharges once patients care has ended
Report any issues/ incidents/ complaints/escalations to the Service Manager
Other responsibilities include, but are not limited to:
To undertake any other duties commensurate with the post and to react to statutory, legislative and NHS policy within the scope of the role
Please note: The hospital at home services is a 8:00am- 8:00pm service, 7 days a week. This will be on rota with 1 in 2 weekend shifts.There is an additional pay up-lift of 15% for Saturdays, and 25% for Sundays/BH

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📌 Service Coordinator- Hospital at home (Ontario)
🏢 NHS Jobs
📍 Ontario