Provide onsite technical support in Victoria with troubleshooting expertise across hardware, software, mobile devices, and Microsoft technologies. Deliver face-to-face customer service daily.
Compugen Inc seeks a Deskside Support Analyst supporting end users through phone, email, chat, remote applications, and hands-on assistance. The work includes Windows 10 and 11, Office 365, Microsoft Teams, Intune, SCCM, Active Directory, OneDrive, Exchange Server, networking, printers, and mobile devices. You will resolve incidents and service requests while documenting detailed updates.
Key Responsibilities: Provide daily onsite, face-to-face technical support
Diagnose hardware, software, printer, and networking issues
Install, image, replace, and onboard user devices




Document knowledge and track hardware or software incidents
Support Level 1 Helpdesk calls during peak periods
Requirements: Robust troubleshooting and communication skills
Knowledge of Windows, Android, and iOS operating systems
Understanding of LAN, WAN, Wi-Fi, and SIM connectivity
Valid driver’s license and vehicle for occasional local travel
Ability to lift computers, hardware, and printers
Apply deskside troubleshooting, Microsoft technologies, and customer service skills while supporting Compugen Inc users in Victoria.

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📌 Deskside Support Analyst Victoria (British Columbia)
🏢 Compugen
📍 British Columbia