Prior authorization and insurance verification define this Personal Care Specialist role with Cencora. Document patient interactions while supporting specialty pharmacy access.
This Personal Care Specialist supports pharmacy and healthcare administration processes for patients and specialty pharmacy teams. The work includes prior authorization processing, insurance verification, financial assistance enrollment, and patient communication. You will maintain case notes, protect privacy, and escalate complex inquiries using established procedures.
Key Responsibilities: Collect clinical documentation for prior authorization requests
Complete payer forms using provided templates
Review insurance cards and formulary information




Submit copay applications to program administrators
Track authorization status and notify senior staff
Requirements: High School Diploma, GED, or equivalent experience
Three or more years in pharmacy support
Experience processing prior authorizations or verifying insurance
HIPAA or applicable compliance training
Healthcare administration or related experience preferred
Use prior authorization, insurance verification, and documentation skills to support patients and specialty pharmacy access at Cencora.

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📌 Personal Care Specialist Prior Authorization (Alberta)
🏢 Innomar Strategies
📍 Alberta