Support Canadians seeking credit as an easyfinancial Financial Service Representative, combining empathy, customer service, and financial product knowledge.
Working with goeasy, you will understand customer situations and needs before matching suitable consumer lending products. This role centers on relationship building, financial education, and customer satisfaction. You will also secure accurate application information while contributing to sales and collections activities.
Key Responsibilities:
Build solid customer relationships through multiple communication channels
Show compassion and empathy when understanding customer needs
Educate customers on achieving goals through credit building
Secure required application information with strong attention to detail
Manage collections activities for past-due financial accounts
Requirements:
Experience in a customer-facing setting
Comfort interacting with customers over the phone
Excellent communication and customer satisfaction focus
Robust negotiation and objection handling abilities
Successful criminal, employment, and credit background checks
Bring empathy, communication, and attention to detail to help easyfinancial customers access suitable credit solutions.
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