Customer service supervision meets cash and merchandising oversight in a retail store focused on health, beauty, convenience, and community service.
This Front Store Supervisor position manages customer service functions, including cash, cashiers, and merchandising. You will help staff follow operating procedures, provide training and instruction, and maintain store image standards. Duties also include supporting loss prevention, answering product inquiries, and handling refunds or exchanges under established guidelines.
Key Responsibilities:
Ensure cashier and merchandising staff follow store procedures
Monitor loss prevention standards and cashier tracking
Answer inquiries about product locations and rainchecks
Promote the CSI Survey with customers
Set up and remove product displays as directed
Requirements:
Organized approach to store responsibilities
Productive time management skills
Computer literacy
Knowledge of products and supplies
Problem-solving skills for customer satisfaction
Bring organized supervision, customer issue resolution, loss prevention awareness, and merchandising knowledge to this retail leadership position.
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📌 Retail Customer Service Supervisor Cash Merchandising Regina
🏢 Shoppers Drug Mart
📍 Regina
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