Technical expertise and customer service define this IT Technician contract with TERMONT in Montreal West, supporting two port terminals.
This full time, one-year temporary position provides first-contact support for unionized and non-unionized employees. You will analyze requests, troubleshoot equipment, maintain system reliability, and support operational availability. French and English proficiency is required for user assistance.
Key Responsibilities: Receive and analyze support requests in person, by phone, or email
Prioritize requests and follow service-level requirements through resolution
Diagnose issues and implement timely technical solutions
Install, configure, maintain, and troubleshoot equipment and peripherals
Support business systems, network equipment,



and operational facilities
Requirements: Education in information technology, technical support, or related field
Relevant experience supporting users and troubleshooting equipment
Knowledge of workstations, peripherals, systems, and network equipment
Strong customer service and problem-solving skills
Proficiency in written and spoken French and English
Apply your IT support, troubleshooting, and customer service expertise while maintaining reliable technology across TERMONT’s terminals.

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📌 IT Support Technician Montreal West (Quebec City)
🏢 SSA Marine
📍 Quebec City