Bring Banana Republic style to customers through product expertise, wardrobe guidance, and excellent service as a Brand Associate. Use omnichannel offerings to create connected shopping experiences.
As a Brand Associate, you represent Banana Republic while educating, informing, inspiring, and wardrobing customers. You will build brand loyalty through service, suggestive selling, loyalty program education, and collaboration with leadership. Retail technology supports your customer interactions and store responsibilities.
Key Responsibilities:
Engage customers and provide excellent service
Educate customers about loyalty programs
Use product knowledge to wardrobe customers
Support sales floor, fitting room, cash wrap, and back of house
Execute omnichannel and operational processes effectively
Requirements:
Solid communication with customers and team members
Customer-focused approach on and off the sales floor
Passion for retail and continuous improvement
Adaptable availability for holiday, evening, overnight, and weekend shifts
Ability to use retail technology and lift up to 30 pounds
Apply product knowledge, customer service, and omnichannel skills to deliver Banana Republic experiences and support store goals.
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