Coordinate technology vendors and technical services in North Vancouver, supporting employees through Windows, Microsoft 365, and connectivity troubleshooting.
Carlson Construction Group is seeking a full time IT Coordinator and Technical Support Specialist for its hybrid IT environment. This employee-facing position connects internal leadership with external expertise and service providers. You will support users, manage vendor relationships, and contribute to procurement, renewals, and budget planning.
Key Responsibilities: Ensure vendors meet service levels and contractual obligations
Manage software, cybersecurity, cloud, and hardware relationships
Assist with procurement, contract renewals, and budget planning
Follow up with employees through complete issue resolution
Generate monthly technology performance reports and insights
Requirements: Three to five years in technical services or systems administration
Information technology or computer science diploma, degree, or equivalent
Knowledge of Windows and Microsoft 365 administration
Knowledge of Active Directory or Microsoft Entra ID
Experience with ticketing systems and service management processes
Use technical services expertise, vendor accountability, and customer service to strengthen Carlson Construction Group’s employee technology experience.
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📌 Technical Services and Vendor Coordinator (British Columbia)
🏢 Collage
📍 British Columbia
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