Coordinate commercial roofing services for Empire Roofing Corporation using dispatch, scheduling, and customer communication skills in an office-based environment.
This experienced Service Coordinator oversees daily service operations for commercial and industrial roofing projects. You will schedule crews, manage customer communications, coordinate suppliers, and support 24/7 emergency and on-call requests. The work includes weather-dependent scheduling and occasional job site travel.
Key Responsibilities: Schedule and dispatch crews across multiple roofing projects
Coordinate emergency and after-hours service requests
Monitor progress and communicate schedule changes
Manage purchase orders, materials, and supplier deliveries
Maintain project, customer, and service-call records
Requirements: Three or more years in service or project coordination
Commercial or industrial roofing experience preferred
Robust organization, scheduling, and communication skills
Availability for 24/7 on-call service rotation
Valid driver's license and job site travel ability
Bring dispatch, customer service, and operational coordination expertise to Empire Roofing Corporation's commercial roofing service team.