Support student family housing at the University of Toronto in Downtown Toronto through front-line service and residence administration. This full time, nine-month term uses communication and problem-solving skills daily.
As a Housing Assistant, you will assist the Housing Administrator at Charles Street Student Family Residence. The position supports residents, contractors, and campus departments through customer service, work-order coordination, records maintenance, and routine issue resolution. Microsoft Office proficiency and administrative experience are important.
Key Responsibilities: Respond to resident enquiries and redirect matters appropriately
Troubleshoot routine maintenance requests with facilities staff
Inform contacts about maintenance work and urgent notices
Maintain residence databases,



tenant files, and rental records
Coordinate deliveries, elevators, rooms, parking, lockers, and keys
Requirements: Advanced College Diploma or equivalent experience
At least three years’ administrative customer service experience
Intermediate Microsoft Word, Excel, and Outlook proficiency
Strong written, verbal, and customer service skills
Organization, discretion, judgment, and multitasking ability
Apply your communication, customer service, and administrative skills supporting University of Toronto student family residence operations.

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📌 Housing Assistant Student Residence (Ontario)
🏢 University of Toronto
📍 Ontario