Customer service and digital banking skills matter at Scotiabank’s Royal Bay Village branch in Victoria, British Columbia, working 30 hours weekly.

As a Customer Experience Associate, you represent Scotiabank throughout each customer’s branch journey. Build relationships, uncover needs, process transactions, and explain financial concepts clearly. Support simple sales opportunities while introducing mobile banking applications and digital self-service options.

Key Responsibilities:
Discover customer needs through proactive listening
Process day to day banking transactions
Identify and fulfill straightforward sales opportunities
Introduce clients to mobile banking applications
Assist customers with banking needs

Requirements:
Proven customer service skills through work or community involvement
Professional, friendly, and efficient customer assistance
Flexible schedule availability
Comfort with straightforward sales situations
Robust technical skills promoting digital banking

Bring customer relationships, technical confidence, and service skills to Scotiabank’s Customer Experience Associate team in Victoria.
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📌 Customer Experience Associate Scotiabank Victoria
🏢 Scotiabank
📍 Victoria