Direct front-end coverage and daily operations at Walmart Canada, using customer service leadership and operational judgment in La Pocatière, Quebec. Support productive shopping experiences.

This Customer Service Manager coordinates front-end activities and helps the store operate efficiently and effectively. You monitor associate coverage, coordinate breaks, support outlying registers, and oversee purchase, return, and exchange transactions. The position also includes training, cash management, EAS support, and compliance with company standards.

Key Responsibilities:
Coordinate associate coverage and breaks across front-end operations
Support outlying registers and maintain effective customer flow
Oversee purchases, returns, exchanges, approvals, and corrections
Confirm EAS deactivation, alarms,



and logs are handled properly
Promote credit cards, protection plans, charity, and discount programs

Requirements:
Be 16 years of age or older
Work wide-ranging shifts, including evenings, weekends, and holidays
Follow company programs, operational standards, and safety requirements
Maintain clean work areas and proper lifting practices
Handle standing, bending, repetitive tasks, and lifting demands

Use front-end coordination, transaction oversight, and customer support expertise to help Walmart Canada maintain consistent store operations.
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📌 Front End Operations Manager Walmart La Pocatière
🏢 Walmart
📍 La Pocatière