Support banking clients in Calgary through customer service, transaction fulfillment, and explicit communication by phone or email. This is a casual, part time opportunity.
As an Associate Operations Representative at RBC, you will assist clients with transaction fulfillment and banking service inquiries. The work involves analyzing request validity, resolving complaints, documenting interactions, and completing follow-up calls when necessary. Communication, critical thinking, and operational delivery are central skills.
Key Responsibilities: Assist clients with transaction fulfillment
Respond to banking product and service inquiries
Analyze customer requests and complaints for validity
Resolve banking service complaints from clients
Record interactions, actions, and transactions accurately
Requirements: Communication skills
Critical thinking ability
Customer service capability
Interpersonal relationship management skills
Time management and process improvement skills
Bring customer service, transaction support, and complaint resolution skills to RBC’s Calgary banking operations team.

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📌 Part Time Banking Customer Service Representative (Alberta)
🏢 RBC
📍 Alberta