Coordinate vaccine appointments through CanImmunize while answering public calls for Emergency Medical Care Inc. in Nova Scotia. Deliver accurate, confidential service.
This casual position supports vaccine booking and public information services within Medavie Health Services. You will schedule, reschedule, and cancel appointments for COVID-19, influenza, pneumococcal, meningococcal B, shingles, and RSV vaccines. The work requires customer service, data entry, organization, multitasking, and attention to detail.
Key Responsibilities:
Answer incoming calls from the public
Schedule vaccine appointments using CanImmunize
Explain vaccine services, eligibility, locations, and booking methods
Refer callers to appropriate health resources and programs
Document interactions in software and daily call logs
Requirements:
Grade XII plus one year related experience
Or recognized one-year secretarial or business program
Knowledge of Windows, Word, spreadsheets, and databases
Excellent organization and flexibility meeting workload demands
Robust interpersonal skills, confidentiality, and attention to detail
Use CanImmunize, customer service, and organizational skills to support accurate vaccine access across Nova Scotia.
J-18808-Ljbffr