Support personal and commercial banking customers in Montréal with deposits, withdrawals, bill payments, and attentive service. Build trust through explicit advice, accurate processes, and responsive concern resolution.

TD Canada Trust is seeking a Customer Experience Associate for its frontline branch team. You will identify customer needs, recommend banking solutions, and refer customers to appropriate team members or internal partners. The work requires initiative, detail orientation, changing-priority management, and confident communication with different people.

Key Responsibilities:
Connect personally with customers about banking solutions
Recommend products and services for identified customer needs
Refer customers to appropriate internal banking partners




Respond to concerns using standardized procedures
Recommend operational improvements supporting excellence

Requirements:
High School diploma or one year relevant experience
Customer experience skills with verbal and written communication
Initiative, accuracy, and attention to detail
Ability to manage several tasks and changing priorities
Hands-on knowledge of Microsoft Office and internet use

Apply customer experience, banking knowledge, and sound judgment while supporting positive branch interactions for Montréal customers.
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📌 Montréal Personal Banking Associate Montreal (Canada)
🏢 TD Bank Group
📍 Canada