Location 1902 4th St,Nisku, AB, T9E 7T8,Canada
Employee Type Hourly - Full-Time
Manage Others No
Email

Description

Are you ready to be part of a growing and exciting industry that makes a real impact? We’re looking for a Customer Service Representative to join our dynamic team in the metal recycling industry. In this role, you’ll be the first point of contact for our customers—your positive attitude, strong communication skills, and dedication to service excellence will be key to our continued success. The ideal candidate will thrive in a fast-paced setting and be passionate about delivering outstanding customer experiences.

Why You’ll Love This Role:

As a Customer Service Representative, you won’t just be filling a position; you’ll play a key role in ensuring our customer service is exceptional while supporting the efficiency of daily operations. You will enjoy working out of our scale facility and warehouse while frequently interacting with customers.

This is a Permanent, Full time position , Monday to Friday, 8:00 a.m. to 4:30 p.m.

Key Responsibilities:
Facilitate the customer experience from start to finish
Handle retail customer payments/transactions in person
Create scale tickets and enter weights and prices into our internal operating system
Receiving,



sorting, and processing metal materials
Providing friendly, qualified, and helpful service in customer interactions
Perform housekeeping to ensure work area cleanliness

Qualifications:
Previous experience in customer service
Excellent verbal and written communication skills
Interpersonal and problem-solving skills
A high level of accountability and integrity
Knowledge of proper cash handling procedures
Proficiency with computers
Attention to detail and excellent organizational skills
Able to lift and handle materials in a physically demanding warehouse environment

What We Offer:
Competitive salary, comprehensive benefits package and a matching retirement savings plan
Career development, continuous learning, and growth opportunities
Company events and social club functions

Ready to Make Your Mark?

At Inland Steel Products, we take pride in fostering long-term team member relationships and offering opportunities for career growth and continuous learning.

If you’re excited about the chance to work and contribute to our mission of revolutionizing the metal recycling industry, we want to hear from you!
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