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Job Requisition ID:2026-03427Time Type:Full timeEmployee Group:StaffJob Category:Project and Program ManagementEmployment Type:PermanentDepartment:Campus Housing
- FacilitiesHiring Range:$67,688.63
- $84,610.79Posting Information:This posting is for an existing vacancy.
The internal posting deadline for this position is November 5 2026, at 11:59PM.”

Job Description
Primary PurposeReporting to the Assistant Director, the Scrum Master and Project Manager role will fulfill a variety of critical responsibilities to promote the development of high performance teams that meet or exceed expectations established at activity initiation and align with departmental and institutional mission, vision, values, and objectives. As a Scrum Master the role facilitates and coaches scrum teams in how to use continuous improvement practices and principles to deliver high quality programs and services to students and other stakeholders. The role makes essential contributions to advance continuous improvement practices within the department. As a Project Manager the role is responsible for providing project management services to a variety of operational and strategic initiatives ranging from individual teams to department-wide or institutional-level activities.
Key AccountabilitiesScrum MasterActs as a facilitator who coaches scrum teams in self-organization and cross-functional skillset,



and communicates effectively, both internally and externally, while working within a teamFacilitates and provides primary support to all scrum eventsEnsures team(s) use time efficiently and effectively by using visual management techniques, time boxing events, clarifying how actions will lead to outcomes, and aligning activities across the team, department, and institution.
Works with other Scrum Masters, Product Owners, and team members to increase the effectiveness of continuous improvement practices across the departmentAdvances scrum team(s) to a high performing level by helping members recognize problems and opportunities and implements appropriate coaching and development techniquesProvides training/education to ensure continuous improvement methods, values, practices, and standards are understood and followed by all team membersAnticipates and effectively deals with any project barriers by defining issues, examining alternatives, and effectively guiding the team(s) towards resolutionApplies expertise in estimating time, energy, and effort required by a team to produce desired outcomes within a given period of time.
Makes sure team(s) clarify desired outcomes by establishing definitions of done and acceptance criteria for actions at individual and team levels.




Conducts retrospective meetings to promote continuous improvement within a scrum team while developing a shared understanding of areas of improvement in the short
- and long-termEffectively manages scrum backlog to ensure work is visible to the team and stakeholders, ordered according to business value and aligned with the enterprise backlog to achieve the desired outcome(s)Project ManagementParticipates on multi-disciplinary team(s) providing oversight and coordination of projects. Employs project management best practices and methods to ensure work is planned and executed to meet applicable departmental and institutional standards and objectivesAdapts to support staff and teams on a wide variety of initiatives at all levels through a variety of actions, including but not limited to research, analysis, reporting, advising, coaching, facilitating, and leading.
Coordinates team(s) of various subject matter experts and decision makers in project scope definition, design, planning, resources allocation, and communications toward achievement of desired outcome(s)Prepares, refines, and reviews comprehensive schedules and identifies/manages critical path milestones (CPM)Provides strategic advice and process-related guidance to management and other stakeholders at all stages of project planning, execution, and follow-up.
Proactively identifies, evaluates and mitigates project risks to reduce impact on desired outcomes while providing basis for sound decision makingUses visual management techniques to ensure project status is readily available to all stakeholders including resource usage, scheduling, and performanceLeads ongoing development of estimating project and program resource usage including, but not limited to, facilities, data, finances, and workloadConducts or coordinates data gathering from internal and external resources for research and analy

📌 Scrum Master and Project Manager (Canada)
🏢 University-of-Waterlo
📍 Canada