Support freight operations through accurate work-order tracking, customer service, and organized logistics coordination at a physical workplace. English is required.
This Freight Operations Customer Service Coordinator organizes tasks, plans operational logistics, and compiles customer instructions. The work combines shipment monitoring, issue follow-up, clerical responsibilities, and general office duties. It also includes supervising staff in various areas of responsibility within the freight-forwarding head office setting.
Key Responsibilities: Organize tasks needed to accomplish assigned work
Compile orders and customer instructions
Keep track of shipments throughout operations
Follow up on work-order issues
Supervise staff across various responsibility areas
Requirements: College or CEGEP, or equivalent experience
English communication skills
Experience is an asset
Robust organization, accuracy, and attention to detail
CIFFA Certificate and criminal record check
Bring customer focus, operational organization, and shipment coordination skills to freight forwarding work completed entirely on site.

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📌 Freight Operations Customer Service Coordinator (British Columbia)
🏢 Novalink Logistics
📍 British Columbia