Manage transfer agency client services for TMX issuer clients, researching security-holder enquiries and coordinating regulatory materials from Toronto’s hybrid workplace.
This Administrator, Investor Services position handles daily processing connected with services provided to transfer agency issuer clients. The central focus is meeting issuer regulatory responsibilities for annual meeting and related material distribution. You will maintain detailed service knowledge, address payment and security-transfer questions, update tracking systems, and identify complaints or service trends for supervisory review.
Key Responsibilities: Administer daily transfer agency service processing
Research replacement requests for lost dividend payments




Forward payments to security holders
Liaise with Tax Group on relevant tax forms
Advise supervisors about complaints and service trends
Requirements: One to three years in a similar role
College diploma, university degree, or equivalent experience
Business, English, or writing skills education
Proficiency in Microsoft Office suite
French and English bilingualism considered an asset
Use transfer agency processing, written enquiry research, and client-service judgment to support security holders and issuer obligations at TMX.

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📌 Transfer Agency Client Services Administrator (Ontario)
🏢 TMX Group
📍 Ontario