Support exceptional customer service and team development as a Retail Customer Service Department Lead across day and evening shifts.
As an Assistant Department Manager, you will collaborate with the department manager to coordinate daily activities and established objectives. The position combines team feedback, customer service implementation, and collaboration with production and customer service clerks. It also supports inventories, price lists, marketing, and salary productivity according to established standards.
Key Responsibilities: Collaborate with the department manager on daily management
Give team members feedback for career development
Support achievement of established team objectives
Collaborate with production and customer service clerks
Help ensure customer service and business readiness
Requirements: Two years of retail or customer service experience
High school diploma or equivalent qualification
Resourceful approach to department responsibilities
Motivation to learn about food
Anytime availability for scheduled work
Bring customer service coordination, team feedback, and retail management experience to this Assistant Department Manager position.

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📌 Retail Customer Service Department Lead (Quebec City)
🏢 Independent Grocers Alliance
📍 Quebec City