Support fitness equipment customers in Kingston through product knowledge, troubleshooting, and clear communication across phone, email, and web inquiries.

Insight Global seeks a Customer Service Representative for a leading fitness equipment manufacturer. You will support orders, product questions, replacement parts, and related product assistance. The work requires problem-solving, physical product learning, and ownership of customer issues from contact through resolution.

Key Responsibilities:

- Provide service through phone, email, web, and in-person interactions
- Assist with orders, replacement parts, and product questions
- Troubleshoot basic mechanical and electronic product issues
- Document interactions, feedback, issues,



and resolutions accurately
- Communicate recurring customer or product trends internally

Requirements:

- One or more years of customer service or support experience
- Solid verbal and written communication skills
- Demonstrated problem-solving and troubleshooting abilities
- Comfort learning physical product components and functionality
- Microsoft Office and business systems experience

Apply customer support, product troubleshooting, and communication skills while assisting fitness equipment customers in Kingston.

📌 Fitness Equipment Customer Support Representative (Canada)
🏢 Insight Global
📍 Canada