Join our energetic team as a Customer Service Representative! We’re looking for a dedicated, enthusiastic professional to be the first point of contact for all Parts and Service sales and inquiries.
Responsibilities Provide phone and email support for customers across North America
Process orders, quotes, and payments
Assist with part identification and technical support
Collaborate with service and logistics teams on returns and back orders
Upsell products and support business growth initiatives
Requirements 1-2+ years in customer service, inventory, or purchasing
ERP experience required (Epicor a plus)
CRM experience an asset
Strong communication and problem-solving skills
MS Office proficiency
AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL’s AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/

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📌 Customer Service Rep (Ontario)
🏢 ABL Employment
📍 Ontario