Lead guest services operations at Travel + Leisure Co. while applying hospitality expertise and positive leadership to improve guest satisfaction daily.
As a Guest Services Supervisor, you will direct front- and back-of-house operations, resolve issues, anticipate needs, and exceed expectations. You will guide check-in and check-out procedures, maintain room inventory, and communicate reservation information. The position also includes coaching associates in technical and customer service skills.
Key Responsibilities: Lead daily front- and back-of-house guest service shifts
Ensure accurate guest check-in and check-out procedures
Maintain room inventory and analyze operational reports
Adjust schedules for guest, associate, and financial requirements




Coach staff in technical and customer service skills
Requirements: One year of supervisory or management experience
One year of hotel, timeshare, or hospitality experience
Basic leadership skills for coaching and mentoring staff
Excellent verbal, written, and hospitality service skills
Working knowledge of property management systems and software
Apply guest service leadership, operational planning, and hospitality communication skills as a Travel + Leisure Co. supervisor.

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📌 Guest Services Operations Supervisor (British Columbia)
🏢 Wyndham
📍 British Columbia