Keep Intelcom | Dragonfly package flows moving through sorting, van audits, returns processing, and accurate operational documentation.
This Operations Coordinator supports daily sorting operations within Canada’s last-mile logistics network. Responsibilities span package scanning, warehouse system maintenance, shipping and receiving support, inventory activities, and broker returns. You will coordinate with relevant teams, escalate special cases, and complete supervisor-assigned work.
Key Responsibilities: Conduct van audits and support package sorting operations
Process returns and broker shipments according to SOPs
Resolve delivery issues and escalate special cases
Train and mentor recent employees
Collaborate with Operations teams on quality standards
Requirements: Ability to coordinate with relevant operational teams
Ability to maintain accurate records and daily reports
Willingness to train and mentor new employees
Ability to follow Health and Safety protocols
Ability to complete additional assigned duties
Bring package handling, operational coordination, and quality-focused documentation to Intelcom | Dragonfly’s sorting and delivery network.