Drive specialty retail operations at evo using inventory oversight, data analysis, and customer service. Lead store associates while supporting consistent service level agreements.
This Retail Lead manages the retail workplace and helps execute store priorities with peer leads and the Store Manager. You will oversee inventory and warranty management, communicate product concerns, and maintain informed, aligned teams. The role calls for specialty retail management experience, office software proficiency, and detailed operational judgment.
Key Responsibilities: Ensure timely completion of service level agreements
Provide product, warranty, and customer communication
Assess store needs and manage business expenses
Facilitate communication across the store team
Implement customer satisfaction initiatives
Requirements: Three years managing diverse teams
One year successful specialty retail management experience
Experience with cash handling and loss prevention
Multitasking, problem-solving, and time management abilities
Point-of-sale familiarity preferred
Use retail operations expertise, inventory management, analytics, and communication to strengthen evo’s customer and employee experience.

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📌 Specialty Retail Operations Lead (British Columbia)
🏢 EVO
📍 British Columbia